Why Families Trust Secure Family Visits
At Secure Family Visits, we understand that court-ordered visitation can be emotionally complex and legally challenging. Our mission is to provide a safe, compassionate, and professional environment for children and their families — because every child deserves to feel secure during family transitions.
Who We Are
Secure Family Visits was founded by professionals with backgrounds in social work, legal advocacy, and trauma-informed care. Our team is fully vetted, insured, and trained to meet the needs of families navigating difficult transitions. We proudly serve clients across 30 states.
Why Choose Us
Safety First
We prioritize the well-being of children above all else. Our trained monitors ensure each visit is conducted in a controlled and safe environment, free from conflict or stress.
Court-Approved Documentation
Our visit notes are detailed, professional, and court-admissible — helping courts and legal teams make informed decisions. Documentation is also essential for psychological evaluations and custody reviews.
Trained & Compassionate Staff
Every team member is trained in trauma-informed care, child development, and conflict de-escalation. We ensure every family is treated with dignity and respect.
Flexible Scheduling
We offer weekday, evening, and weekend hours to fit your family’s needs.
Home & Community Options
Visits can occur in a neutral community setting or in the home, based on your court order and the child’s best interest.
Tech-Enhanced Services
We use industry-leading software to streamline communication and keep records secure. Parents can access visit summaries, upload court documents, and communicate with staff through our court-compliant portal. Scheduling is fast, easy, and accessible 24/7.
How to Get Started
Your first step is a private intake session where we’ll:
Review your court order or custody agreement
Gather background info on the child and parents
Identify safety concerns, scheduling preferences, and visit goals
Complete required forms and payment agreements
Timeline:
Video visits: Begin within 5–7 days of intake
Community visits and in-home evaluations: May take up to 14 days to complete
In-home visits: Can only be scheduled once the in-home safety evaluation is completed and approved
If no court order is in place, both parents must agree in writing before services can begin.
Important Policies
Prepayment Required: All visits must be prepaid at least 4 days in advance. If payment is not received, the visit will be canceled.
Documentation Integrity: Once visitation documentation is provided to the Attorney or Pro-Se client, it cannot be altered in any way.
Copies & Research Fees: We provide one official copy to all involved parties. Additional copies or re-sending documentation will incur a $75.00/hour fee for administrative research and delivery.
Client Vetting & Termination: Secure Family Visits reserves the right to vet all clients prior to acceptance and may terminate any client relationship or contract at any time at our sole discretion.
Frequently Asked Questions
Do both parents have to agree to use your service?
Yes. If there is no court order in place, both parents must consent in writing before visitation services can begin. If a court order exists, we follow the terms outlined in the order.
How long does it take to begin visits after intake?
Video visits: Usually within 5–7 days
Community visits or in-home evaluations: May take up to 14 days
In-home visits: Cannot be scheduled until after the in-home safety evaluation is completed and approved
Can visits be canceled or rescheduled?
Yes, visits may be canceled or rescheduled if done at least 4 days in advance. If a visit is not canceled or rescheduled with 4 days’ notice, the client will be charged in full and no refund will be provided.
Are visits recorded?
No, visits are not audio- or video-recorded. However, detailed, court-admissible visit notes are written after each session and stored securely.
What happens if my visit falls on a holiday?
Holiday visits may be available upon request, but an additional holiday rate applies. These are subject to monitor availability.
Ready to Get Started?
Let’s make safe, meaningful family connections possible.
Call us today at 201-345-3350 or click below to schedule your intake.
