Why should you trust and work with Secure Family Visits?

Why Families Trust Secure Family Visits

At Secure Family Visits, we understand that court-ordered visitation can be emotionally complex and legally challenging. Our mission is to provide a safe, compassionate, and professional environment for children and their families — because every child deserves to feel secure during family transitions.


Who We Are

Secure Family Visits was founded by professionals with backgrounds in social work, legal advocacy, and trauma-informed care. Our team is fully vetted, insured, and trained to meet the needs of families navigating difficult transitions. We proudly serve clients across:

  • New Jersey

  • New York

  • Northern Virginia

  • Within 50 miles of Portland, Oregon (including parts of Washington State)

We provide high-quality services with compassion, consistency, and confidentiality.


Why Choose Us

Safety First

We prioritize the well-being of children above all else. Our trained monitors ensure each visit is conducted in a controlled and safe environment, free from conflict or stress.

Court-Approved Documentation

Our visit notes are detailed, professional, and court-admissible — helping courts and legal teams make informed decisions. Documentation is also essential for psychological evaluations and custody reviews.

Trained & Compassionate Staff

Every team member is trained in trauma-informed care, child development, and conflict de-escalation. We ensure every family is treated with dignity and respect.

Flexible Scheduling

We offer weekday, evening, and weekend hours to fit your family’s needs.

Home & Community Options

Visits can occur in a neutral community setting or in the home, based on your court order and the child’s best interest.

Tech-Enhanced Services

We use industry-leading software to streamline communication and keep records secure. Parents can access visit summaries, upload court documents, and communicate with staff through our court-compliant portal. Scheduling is fast, easy, and accessible 24/7.


How to Get Started

Your first step is a private intake session where we’ll:

  • Review your court order or custody agreement

  • Gather background info on the child and parents

  • Identify safety concerns, scheduling preferences, and visit goals

  • Complete required forms and payment agreements

Timeline:

  • Video visits: Begin within 5–7 days of intake

  • Community visits and in-home evaluations: May take up to 14 days to complete

  • In-home visits: Can only be scheduled once the in-home safety evaluation is completed and approved

If no court order is in place, both parents must agree in writing before services can begin.


Pricing

Community-Based Visit – $145/hr

  • One-on-one supervised visitation

  • Professional documentation

  • Community-based location

  • Flexible scheduling

Home-Based Visit – $155/hr

  • In-home supervised visitation

  • Trained monitor onsite

  • Full documentation

Video Visit – $75/hr

  • Secure video visit

  • Trained monitor

  • Full documentation

In-Home Safety Evaluation – $175 (One-Time Fee)

Before in-home visitation can begin, we require a safety evaluation of the home environment. This includes:

  • A walkthrough of the designated visit area

  • Safety and cleanliness assessment

  • Verification that no restricted individuals will be present

  • Review of any court requirements specific to the home

  • Recommendations (if applicable) for meeting safety standards

Note: In-home visits cannot be scheduled until the safety evaluation is complete and approved.

Travel and other fees: Apply for visits outside the standard service radius. Tolls, holiday rates, expedited service, admission fees, and parking will be the responsibility of the clients.


Court-Related Fees

If a supervisor is required to participate in legal proceedings, the following fees apply:

  • Subpoena Appearance: $550.00 per hour

  • Deposition Testimony: $250.00 per hour

  • Travel & Lodging: All travel expenses and lodging must be paid in advance by the party issuing the subpoena.


Important Policies

  • Prepayment Required: All visits must be prepaid at least 4 days in advance. If payment is not received, the visit will be canceled.

  • Documentation Integrity: Once visitation documentation is provided to the Attorney or Pro-Se client, it cannot be altered in any way.

  • Copies & Research Fees: We provide one official copy to all involved parties. Additional copies or re-sending documentation will incur a $75.00/hour fee for administrative research and delivery.

  • Client Vetting & Termination: Secure Family Visits reserves the right to vet all clients prior to acceptance and may terminate any client relationship or contract at any time at our sole discretion.


Frequently Asked Questions

Do both parents have to agree to use your service?
Yes. If there is no court order in place, both parents must consent in writing before visitation services can begin. If a court order exists, we follow the terms outlined in the order.

How long does it take to begin visits after intake?

  • Video visits: Usually within 5–7 days

  • Community visits or in-home evaluations: May take up to 14 days

  • In-home visits: Cannot be scheduled until after the in-home safety evaluation is completed and approved

Can visits be canceled or rescheduled?
Yes, visits may be canceled or rescheduled if done at least 4 days in advance. If a visit is not canceled or rescheduled with 4 days’ notice, the client will be charged in full and no refund will be provided.

Are visits recorded?
No, visits are not audio- or video-recorded. However, detailed, court-admissible visit notes are written after each session and stored securely.

What happens if my visit falls on a holiday?
Holiday visits may be available upon request, but an additional holiday rate applies. These are subject to monitor availability.


Ready to Get Started?

Let’s make safe, meaningful family connections possible.
Call us today at 201-345-3350 or click below to schedule your intake.

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