At Secure Family Visits, the safety and well-being of children comes first.

To ensure every visit is handled with care, professionalism, and transparency, we require all families to complete our intake and vetting process.

Here’s what to expect when getting started:

Vetting Assessment
Both parents must complete a detailed vetting assessment with our Client Specialist Team. This helps us understand the family dynamic and ensure services are a good fit.

Court Orders & Case Information
All court orders must be submitted. If there are any active criminal, family court, or domestic violence cases, full disclosure is required. 

Background Information
All parents and caregivers must provide background of needs before services begin.

Client Acceptance & Contracts
Once reviewed, if your case is accepted, you’ll be asked to sign a service contract and complete our onboarding documents.

Billing Setup
All parties must upload billing information via our secure client portal. Services cannot begin until payment is confirmed.

Whether preparing for in-person visits, virtual contact, or reunification, our trained coaches work alongside parents to build confidence and reinforce healthy parenting practices—even in challenging or supervised environments. Sessions are strengths-based, trauma-informed, and tailored to meet each family’s unique needs.Once a client is processed, they are provided a copy of “Bridging the Gap”, we believe understanding Supervised Visitation is essential to the well being of all parties involved.

All parents are provided the pdf version of Bridging the Gap.

Inside you’ll find:A step-by-step explanation of how supervised visitation works

Differences between community visits and in-home visits

What to expect during a home safety evaluation

How to prepare your child emotionally without creating stress or biasWhen to seek professional counseling, legal assistance, or protective action

How to communicate effectively with your visitation monitor

Tips for staying consistent, accountable, and child-focused

Worksheets, checklists, and planning tools for both parentsWhether you're just beginning the visitation process or looking to better support your child.

Bridging the Gap provides practical guidance and emotional grounding to help you move forward with purpose.
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