Why Families Trust Secure Family Visits
At Secure Family Visits, we understand that court-ordered visitation can be emotionally complex and legally challenging. Our mission is to provide a safe, compassionate, and professional environment for children and their families—because every child deserves to feel secure during family transitions.
Experienced professionals supporting families through difficult transitions
Secure Family Visits was founded by professionals with backgrounds in social work, legal advocacy, and trauma-informed care. Our team is fully vetted, insured, and trained to meet the needs of families navigating difficult transitions. We proudly serve clients across 30 states.
Structure, safety, and professionalism at every stage
Safety First
We prioritize the well-being of children above all else. Our trained monitors help ensure each visit is conducted in a controlled and safe environment, free from conflict or unnecessary stress.
Court-Approved Documentation
Our visit notes are detailed, professional, and court-admissible—helping courts and legal teams make informed decisions. Documentation may also support psychological evaluations and custody reviews.
Trained & Compassionate Staff
Every team member is trained in trauma-informed care, child development, and conflict de-escalation. Every family is treated with dignity and respect.
Flexible Scheduling
We offer weekday, evening, and weekend hours to help families identify workable visitation options.
Home & Community Options
Visits may occur in a neutral community setting or in the home, depending on the court order, safety requirements, and the child’s best interest.
Tech-Enhanced Services
We use secure software to streamline communication and protect records. Parents can upload court documents, receive information, and communicate with staff through our court-compliant portal.
A clear intake process from referral to first visit
Your first step is a private intake session designed to help us understand the case and determine what is needed before services begin.
During intake, we will:
- Review your court order or custody agreement
- Gather background information about the child and parents
- Identify safety concerns, scheduling preferences, and visitation goals
- Complete required forms and payment agreements
Typical timeline
days
Video visits
Video visits may begin within approximately 5–7 days after intake requirements are completed.
14
Community visits and in-home evaluations
These services may take up to 14 days to coordinate and complete.
approval
In-home visits
In-home visits can be scheduled only after the required safety evaluation has been completed and approved.
Clear expectations help protect the integrity of services
All visits must be paid in full at least four (4) days before the scheduled visit. If payment is not received by the deadline, the visit will be canceled.
Once visitation documentation is provided to the attorney or pro se client, it cannot be altered in any way.
We provide one official copy to all involved parties. Additional copies or re-sending documentation will incur a $75.00-per-hour fee for administrative research and delivery.
Secure Family Visits reserves the right to vet all clients before acceptance and may terminate any client relationship or contract at any time at its sole discretion.
Common questions about beginning services
Do both parents have to agree to use your service?
How long does it take to begin visits after intake?
- Video visits: Usually within 5–7 days.
- Community visits or in-home evaluations: May take up to 14 days.
- In-home visits: Cannot be scheduled until the in-home safety evaluation is completed and approved.
Can visits be canceled or rescheduled?
Are visits recorded?
What happens if my visit falls on a holiday?
Ready to Get Started?
Let’s make safe, meaningful family connections possible. Call us today or use the contact form to begin the intake process.
