Privacy Policy

Secure Family Visits Inc. (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect the personal information of visitors and clients who access our website or engage our services.

1. Information We Collect

a. Personal Information

When you fill out forms, request services, or communicate with us, we may collect:

Full name
Email address
Phone number
Mailing address
Legal/court-related information
Payment and billing information
Child’s name, age, and behavioral or medical details (as voluntarily provided)

b. Automatically Collected Information

Our website may collect certain data automatically using cookies or analytics tools:

IP address
Browser type
Device information
Referring URL
Pages visited and time spent on the site

2. How We Use Your Information

We use your information to:

Provide and manage supervised visitation services
Schedule appointments and process payments
Communicate with you regarding services, updates, or policy changes
Maintain accurate client records
Improve the functionality and performance of our website
Comply with legal and regulatory requirements

3. Sharing of Information

We do not sell or rent your personal information. We may share your information with:

Authorized personnel and contracted Monitors who require access to provide services
Legal professionals when authorized or legally required
Technology service providers under confidentiality agreements
Government authorities when required by law

4. Data Retention

We retain personal information only as long as necessary to:

Provide services and meet legal obligations
Maintain internal records, auditing, and compliance
Resolve disputes and enforce agreements

You may request data deletion, subject to legal and contractual limitations.

5. Security Measures

We implement appropriate administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse. These include:

Encrypted data transmission
Access control to sensitive data
Secure third-party platforms for client intake and payment

6. Your Rights

Depending on your location, you may have rights including:

Access to your personal data
Correction of inaccurate data
Deletion of your data
Restriction or objection to certain uses
Withdrawal of consent (when applicable)

To exercise your rights, please contact us at info@securefamilyvisits.com.

7. Cookies and Tracking

Our website may use cookies to improve user experience. You can choose to disable cookies in your browser settings. Note that some website features may not function properly without them.

8. Children’s Privacy

Our services are intended for use by adults on behalf of children. We do not knowingly collect personal data directly from children under 13 without parental or guardian consent.

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page. Continued use of our website or services after changes indicates your acceptance.

10. Contact Us

For any questions about this Privacy Policy or your personal data, please email us at info@securefamilyvisits.com.